Frequently Asked Questions

Everything you need to know about shopping with British Fashion

What are your shipping rates and delivery times?

We offer standard UK delivery within 3-5 business days for £4.99, and complimentary shipping on all orders over £75. International shipping rates vary by location and are calculated at checkout.

How do I return an item for a refund?

You can return any unworn items with original tags within 30 days of delivery. Simply visit our online returns portal to generate a prepaid shipping label and drop your package at any authorized collection point.

How can I find the right size?

Each product page features a detailed 'Size Guide' with specific measurements in both centimeters and inches. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Which payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and PayPal. We also offer 'Buy Now, Pay Later' via Klarna.

Are your garments ethically sourced?

Yes, British Fashion is committed to sustainable practices. We partner exclusively with manufacturers who adhere to fair labor standards and prioritize eco-friendly materials such as organic cotton and recycled polyester.

Can I track my order once it has been shipped?

Absolutely. Once your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to monitor your delivery's progress in real-time.